IBPS Clerk/CSA Recruitment 2026 Notification PDF, 11403 Vacancies


The IBPS Clerk (Customer Service Associate – CSA) CRP-XVI Recruitment 2026 announcement has been posted on the Institute of Banking Personnel Selection's (IBPS) official website. Starting on August 1, 2026, the online application process will be available until August 21, 2026. Applicants must be between the ages of 20 and 28 as of July 1, 2026.


Important Dates

  • Short Notification Released: 27 July 2026
  • Detailed Notification Released: 01 August 2026
  • Online Application Starts: 01 August 2026
  • Last Date to Apply: 21 August 2026 (11:59 PM)
  • Pay Exam Fee Last Date: 21 August 2026
  • Admit Card: Available before the examination
  • Preliminary Examination (Tentative): 10–11 October 2026
  • Main Examination (Tentative): 27 December 2026


Educational Qualification

Post NameQualification
Customer Service Associate (CSA) / ClerkBachelor’s degree in any discipline from a recognized university, basic computer knowledge, and proficiency in the local language of the state/UT applied for.


Vacancy Details

Post NameVacancies
Customer Service Associate (CSA) / Clerk11,403


Pay Scale Details

  • The basic pay for the Customer Service Associate (CSA) is: ₹24,050 – 25,390 – 30,020 – 41,020 – 57,400 – 61,800 – 64,480 (as per the prescribed pay scale).
  • In addition to the basic salary, selected candidates will receive allowances and other benefits according to the rules of the participating banks.


How to Apply for IBPS Clerk Recruitment 2026

  • Candidates who are interested in applying for the IBPS Clerk (Customer Service Associate) CRP-XVI Recruitment 2026 can submit their online application from 1 August 2026 to 21 August 2026.
  • To apply, click on the Apply Online link provided in the Important Links section below or visit the official IBPS website. Fill in the application form carefully, upload the required documents, pay the application fee through the online mode, and submit the form before the last date.
  • Candidates are advised to verify all the details entered in the application form before final submission and keep a printout of the submitted application for future reference.


IBPS Clerk Recruitment 2026 Notification PDF & Apply Online Form Link




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Bank Employees' Dearness Allowance (DA) Increased to 27.83% from August 2026 – Check Latest DA Rate





There is good news for lakhs of bank employees across India. The Dearness Allowance (DA) has been increased by 2.13%, taking the DA rate from 25.70% to 27.83% for the quarter August 2026 to October 2026.

The revised DA will be effective from 1 August 2026 and will be payable to employees covered under the 12th Bipartite Settlement.


New DA Rate Effective from 1 August 2026


The latest Dearness Allowance has been calculated based on the average Consumer Price Index (CPI-IW) for the three-month period of April, May, and June 2026.


CPI-IW Data Used for DA Calculation


MonthCPI-IW
April 2026149.9
May 2026150.8
June 2026151.9
Average CPI-IW150.86

Based on this average CPI of 150.86, the Dearness Allowance has been revised to 27.83%.


DA Increased by 2.13%


The latest revision results in an increase of 2.13 percentage points over the existing DA.

ParticularsDA Rate
Existing DA (May–July 2026)25.70%
Revised DA (August–October 2026)27.83%
Increase2.13%

This increase will enhance the monthly salary of bank employees by increasing the DA component of their pay.






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Bank of India(BOI) Faces ₹50,000 Penalty for Issuing Recovery Notice to a Deceased Person


After the bank issued a recovery notice in the name of a guarantor who had passed away two years prior despite being aware of his passing, the Debt Recovery Tribunal (DRT), Patna, ruled that Bank of India's debt recovery procedures were unlawful. The panel dismissed the recovery suit and fined the bank ₹50,000 for its carelessness.


The Debt Recovery Tribunal (DRT) in Patna has heard a case alleging negligence on the part of the Bank of India. The tribunal determined that the bank had initiated loan collection procedures by sending out a notification in the name of a deceased person two years prior. The tribunal ruled that the bank's actions were unlawful, halted the recovery process, and fined the bank ₹50,000.


The case is related to Baba Someshwar Automobiles and the Bank of India. According to reports, Shambhu Prasad Singh and Abhishek Singh took a Cash Credit (CC) loan of ₹60 lakh from the Motijheel branch of Bank of India between 2017 and 2019. In 2022, the bank classified the loan account as a Non-Performing Asset (NPA).


After declaring the account as an NPA, the bank issued a recovery notice in September 2022 in the name of the property guarantor, Satyanarayan Singh. However, Satyanarayan Singh had passed away on October 26, 2020, nearly two years before the notice was issued.


His son, Shambhu Prasad Singh, had already informed the bank in writing about his father’s death. Despite receiving this information, the bank continued the recovery proceedings against the deceased guarantor.


In November 2022, Shambhu Prasad Singh filed a petition before the Debt Recovery Tribunal in Patna. He argued that the bank had wrongly declared the loan account as an NPA and had also made errors in calculating the outstanding loan amount.


After hearing both sides, the tribunal ruled that the bank’s recovery proceedings were illegal. It cancelled the recovery action and directed the bank to pay a fine of ₹50,000 for its negligence.

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Financial Results of PSU and Private Banks for Q1FY27

  





The public sector and private sector banks have released the financial results for Q1FY27. 

Public Sector Bank

Private Banks

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Canara Bank Q1 Net profit rises 2%


On July 27, state-owned lender Canara Bank announced that its net profit for the first quarter of FY27 was Rs 4,856 crore, up 2.2% from Rs 4,752 crore for the same period last year.




The bank's net interest income increased from Rs 9,009 crore in Q1FY26 to Rs 10,215 crore, a 13.4 percent increase. However, the net interest margin (NIM) for the June quarter remained constant at 2.52 percent, the same amount as in Q1 of FY26.


The PSU lender’s Capital Adequacy Ratio stood at 17.17 percent as at June 2026, out of which CET1 ratio was 12.91 percent.


The bank’s domestic deposits stood at Rs 14.73 lakh crore as at June 2026, rising 10.1 percent on a year-on-year basis, while domestic gross advances grew much faster at 17 percent YoY to Rs 12.07 lakh crore as at June 2026.


The company’s asset quality improved during the quarter. The gross non-performing assets (GNPA) ratio improved to 1.57 percent as at June 2026, reduced from 1.84 percent as at March 2026 and 2.69 percent as at June 2025.


The net NNPA ratio improved to 0.36 percent as at June 2026, down from 0.43 percent as at March 2026 and 0.63 percent as at June 2025.

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IDFC First Bank Q1 Net profit surges 132%

 


Lenders in the private sector On Saturday, July 25, IDFC First Bank released its results for the quarter that concluded in June 2026 (Q1FY27). Strong growth in net interest income (NII) and lower provisions helped IDFC First Bank post a significant increase in profitability for the first quarter of the fiscal year, with net profit more than doubling year over year (YoY).


The private sector lender posted a net profit of ₹1,075 crore for the quarter, up 132.2% from ₹463 crore in the corresponding period last year.


NII, the difference between interest earned and interest paid, increased 21% YoY to ₹5,972 crore from ₹4,933 crore a year earlier, reflecting healthy growth in the bank's core lending business. Net Interest Margin (NIM) of the Bank improved to 5.96% in Q1 FY27 from 5.71% in Q1 FY26, up 25 bps. On QOQ, basis it was up by 3 bps.


Operating profit rose 14% YoY to ₹2,553 crore during the quarter, compared with ₹2,239 crore in the year-ago period.


The bank's provisions declined to ₹1,144 crore from ₹1,659 crore in the corresponding quarter last year, although they were higher than ₹869 crore reported in the previous quarter.


Asset quality improved sequentially during the quarter. Gross non-performing assets (GNPA) stood at 1.51% at the end of the June quarter, compared with 1.61% in the March quarter. Net non-performing assets (NNPA) also improved to 0.44% from 0.48% in the preceding quarter.


Total customer business, comprising loans and customer deposits, rose 18.6% year-on-year (YoY) to Rs. 6,04,776 crore as of June 30, 2026, from Rs. 5,10,031 crore a year earlier. On a quarter-on-quarter (QoQ) basis, total customer business grew 5.2%.


The bank's loans and advances, including credit substitutes, increased 20.6% YoY to Rs. 3,05,370 crore from Rs. 2,53,233 crore, while growing 5.2% sequentially. The incremental growth was primarily driven by mortgages, vehicle loans, corporate loans and consumer loans. The retail, agriculture and MSME (RAM) portfolio expanded 18.2% YoY to Rs. 2,41,118 crore and grew 3.8% QoQ. Meanwhile, the wholesale loan book registered stronger growth, rising 30.4% YoY to Rs. 64,252 crore and 11% QoQ.


Customer deposits climbed 16.6% YoY to Rs. 2,99,405 crore as of June 30, 2026, while increasing 5.3% from the previous quarter. CASA deposits grew 24.6% YoY and 8.1% QoQ to Rs. 1,58,492 crore, taking the CASA ratio to 50.8%, compared with 48% a year ago and 49.8% in the March quarter.


The bank's return on assets (RoA) improved to 1.06% in Q1 FY27 from 0.54% in the corresponding quarter last year. Its capital adequacy ratio stood at 15.05%, including a Common Equity Tier-I (CET-I) ratio of 13.33%.

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13th Bipartite Settlement - Key Charter Demands



1. Salary & Benefits

- 30–35% increase in pay slip components 

- Merger of Special Allowance with Basic Pay for better pension/retirement benefits

- 100% DA neutralization for inflation protection

- Transparent & uniform performance incentives

- Higher HRA & Transport Allowance especially for metro and semi-urban areas


2. Working Hours & Work-Life Balance

- Immediate 5-day banking in all PSBs

- Fixed working hours - no routine work beyond office hours

- Mandatory 45-minute lunch break for all staff

- Automatic EOD closure after business hours except in emergencies


3. Staffing & Workload

- Minimum staffing norm: 3 Officers + 3 Clerks per branch

- Immediate recruitment to fill all vacancies  

- Reduce non-banking work and unnecessary reporting


4. Transfers & Career Progression

- Transparent transfer policy with priority for spouse, medical, disability, compassionate grounds

- Posting within 30 km of hometown after specified service

- Time-bound promotions with adequate vacancies

- Extra benefits for CAIIB/JAIIB qualified - faster progression


5. Leave & Welfare

- Encashment of all unavailed leave at retirement

- Better medical insurance - cashless + higher coverage for staff & pensioners

- Mental health counselling and stress management support

- Education assistance for employees' children


6. Safety & Technology

- Zero tolerance for abuse/assault on bank staff with legal protection

- Better cybersecurity & digital infra to reduce operational load

- AI-based automation for repetitive tasks to focus on customer service


7. Pension & Retirement

- Pension updation for retirees

- Improved family pension and post-retirement medical benefits

- Enhanced gratuity & superannuation in line with inflation


8. Other Key Demands

- Overtime pay / Compensatory off for work beyond hours

- Uniform leave rules l across all PSBs

- Realistic business targets that don’t compromise well-being

- Regular consultation with unions before major policy changes

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Bank of Baroda(BOB) Q1 Net profit falls 72%


Bank of Baroda(BOB) reported a 72 percent drop in net profit for the first quarter of FY27 to Rs 1,278 crore on July 24, after the lender absorbed the impact of the out-of-court settlement of about Rs 5,700 crore to the joint administrators of United Arab Emirates-based NMC Health.


The country’s second largest public sector lender had posted a net profit of Rs 4,541 crore in the previous corresponding quarter.


The lender, however, posted a 9.5 percent growth in net interest income for Q1 FY27 to Rs 12,524 crore, a near 10 percent growth from Rs 11,435 crore in the prior corresponding quarter.


The bank’s asset quality remained benign, with the net non-performing asset (NNPA) coming down by 10 basis points to 0.5 percent for the June quarter from 0.6 percent, while the gross NPA (GNPA) was at 1.99 percent, as compared to 2.24 percent in the first quarter of FY26.


The lender’s capital adequacy ratio was at 16.31 percent for the first quarter, as compared to 17.61 percent, a whopping 130 basis point drop.


The bank’s global advances grew 17.4 percent to Rs 14.16 lakh crore for Q1 FY27, as compared to Rs 12.07 lakh crore in the previous corresponding period. The bank’s deposits, however, grew lesser at 13.8 percent to Rs 16.33 lakh crore.

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Bank of India(BOI) Q1 Results: Net profit surges 36% YoY, NII rises 13%


Bank of India(BOI) reported a strong set of financial results for the first quarter of the financial year, driven by healthy growth in profitability and steady improvement in asset quality. The public sector lender posted a 36% year-on-year (YoY) increase in net profit at ₹3,068 crore, compared with ₹2,252 crore in the corresponding quarter of the previous fiscal. 


The bank's Net Interest Income (NII), which measures income earned from lending activities after interest expenses, rose 13% YoY to ₹6,833 crore, up from ₹6,068 crore a year earlier. The increase reflects healthy growth in the bank's core lending operations and improved interest earnings.


Bank of India also reported continued improvement in its asset quality during the quarter. Gross Non-Performing Assets (GNPA) declined to 1.81% from 1.98% in the previous quarter, while Net Non-Performing Assets (NNPA) improved to 0.51% from 0.56% on a quarter-on-quarter basis. The lower bad loan ratios indicate better recovery efforts and stronger credit quality.

Net Profit up 36.2% to Rs 3,068 crore versus Rs 2,252 crore YoY

Net Interest Income (NII) up 12.6% to Rs 6,833 crore versus Rs 6,068 crore YoY

Gross NPA at 1.81% versus 1.98% QoQ

Net NPA at 0.51% versus 0.56% QoQ

Provisions to Rs 964 crore versus Rs 1,096 crore YoY

Provisions to Rs 964 crore versus Rs 990 crore QoQ

The lender's provisions stood at ₹963.6 crore, lower than ₹989.7 crore reported in the preceding quarter and ₹1,096 crore in the same quarter last year. The decline in provisioning reflects improving asset quality and reduced stress in the loan portfolio.

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IndusInd Bank Q1 Net profit rises 47%


Private sector lender IndusInd Bank on July 22 reported 47% jump in standalone net profit at Rs 1,003 crore for the quarter ended June 30, 2026, helped by a drop in funds set aside for potential bad loans. It reported standalone net profit of Rs 684 crore in the year-ago period.


The lender's asset quality improved in Q1FY27.Private sector lender IndusInd Bank on July 22 reported 47% jump in standalone net profit at Rs 1,003 crore for the quarter ended June 30, 2026, helped by a drop in funds set aside for potential bad loans. 


It reported standalone net profit of Rs 684 crore in the year-ago period.The lender's asset quality improved in Q1FY27.Gross NPA and Net NPA ratios were at 3.25% and 0.95% in Q1FY27 as compared to 3.64% and 1.12%, respectively, in Q1FY26.


Net Interest Income (NII) in Q1 FY27 is at Rs 4,685 crore as compared to Rs 4,640 crore in Q1FY26, a rise of 1%. Net interest margin was at 3.57% for Q1FY27 as compared to 3.46% for Q1FY26.


IndusInd's loans rose 3.3% from the previous quarter, marking the first sequential increase in six quarters. However, they were still down 2.3% from a year earlier.

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  Useful links for Bankers
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