Government orders this PSU Bank to credit PLI for Scale IV and Above

The Performance Linked Incentive (PLI) for Whole-Time Directors (WTDs) of Punjab National Bank (PNB) for the fiscal year 2024–2025 has been authorized by the Indian government through the Ministry of Finance. 

The Department of Financial Services announced the decision in a formal letter dated March 18, 2026. MD&EDs would receive PLI of Rs. 1,00,67,530.31.

According to the updated PLI guidelines published by DFS, Ministry of Finance, the government has directed Punjab National Bank to pay PLI to officers from Scale IV to Scale VIII. 

The government and bank unions met a few days ago to talk about the PLI issue. It was said that PLI would be distributed proportionately to each officer and that conversations would take place. However, the meeting and the conversations that took place have been called into doubt by such a letter from DFS.

New PLI Model for Senior Officers of Bank

• Scale IV officers can get 70% of their annual basic pay (approximately ₹11.75 lakh per year).
• Scale V and VI officers can get 80% of their annual basic pay (approximately ₹14.40 lakh per year).
• Scale VII officers can get 90% of their annual basic pay (approximately ₹22.50 lakh per year).
• EDs and MDs of Nationalised Banks, DMDs, MDs, and Chairman of SBI can get PLI up to 100% of their annual basic pay

Grade	PLI Ceiling as % of Annual Basic Pay
EDs and MDs of Nationalised Banks, DMDs, MDs, and Chairman of SBI	100%
Scale VII and Scale VIII	90%
Scale V and Scale VI	80%
Scale IV	70%

State Bank of India(SBI):

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Punjab National Bank(PNB) Q3 Profit rises 13% YoY

State-owned lender Punjab National Bank (PNB) on January 19 reported a 13.13 percent rise in its profit after tax (PAT) to Rs 5,100.15 crore in the third quarter of the current financial year, from Rs 4,508.21 crore in the year-ago period. On a sequential basis, net profit rose 4 percent.

Gross non-performing asset (NPA) ratio of the bank improved to 3.19 percent as on December 31, 2025, from 3.45 percent as on September 30, 2025, and 4.09 percent as on December 31, 2025. Net NPA ratio improved to 0.32 percent in Q3FY26, from 0.36 percent in Q2FY26, and 0.41 percent in Q3FY25.

In absolute terms, gross NPA of the bank stood at Rs 39,314.21 crore in Q3FY26, as compared to Rs 40,343.33 crore in Q2FY26, and Rs 45,413.98 crore in Q3FY25. Net NPA of the bank improved to Rs 3,833.70 crore in Q3FY26, from Rs 4,025.75 crore in Q2FY26, and Rs 4,437.43 crore in Q3FY25.

Provision Coverage Ratio improved by 22 bps on year-on-year basis to 96.99 percent as on December 31, 2025 from 96.77 percent as on December, 31, 2024

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This PSU Bank honoured as Best Bank for Supporting Start-Ups

In recognition of its significant commitment to fostering India's start-up ecosystem, Punjab National Bank (PNB) was named the Best Bank for Supporting Start-Ups at the MSME Banking Excellence Awards 2025. Piyush Goyal, the Hon'ble Minister of Commerce & Industry, Government of India, gave the award. 

Executive Director M. Paramasivam and Chief General Manager Firoz Hasnain accepted it on the bank's behalf (MSME). The bank claims that the award is a reflection of PNB's ongoing efforts to help innovation-led start-ups nationwide, enhance access to financing, and provide customized MSME solutions. The award highlights PNB's contribution to bolstering India's inclusive economic growth and start-up culture.

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PSU Bank's Heart-Melting Initiative, After maternity leave, female employees will receive a special welcome

A new program named PNB Udbhav has been introduced by Punjab National Bank (PNB) to assist and extend a warm welcome to female workers who are returning to work following maternity leave. According to PNB, women frequently find it difficult to return to work after giving birth because of emotional strain, childcare obligations, financial strain, and the need to advance in their careers. 

 The bank launched this employee-friendly initiative as part of its Gender Diversity at Workplace Policy to assist female employees in returning with confidence.

Any woman finds it difficult to return to work after giving baby. After giving birth, a mother experiences profound emotional transformations in addition to physical healing. She experiences weakness, discomfort, anxiety, and occasionally melancholy. She must simultaneously return to her job and leave her newborn at home. Emotional stress, anxiety, and guilt are brought on by this separation. 

 A lot of women struggle to balance parenthood and their careers. Their hearts frequently remain with their child while they are at work. This stage is mentally taxing because to sleep deprivation, ongoing concern for the child, and pressure to do well at work. Some mothers believe they have changed. This is a genuine and widespread emotional issue.

A friendly greeting at work has a significant psychological impact. A woman feels safe, appreciated, and self-assured once more when she is treated with compassion, respect, and understanding. Fear can be lessened and emotional suffering can be healed with a modest gesture like a symbol of welcome or kind words. 

 The returning mother will be contacted by a Nodal Officer or ERG (Employee Resource Group) member one month prior to her joining duty under the PNB Udbhav plan. PNB SPARSH, the bank's teleconsulting service for female employees following maternity leave, would also be explained to her. This program aims to ease worry, tension, and dread while facilitating a seamless return to work.

On the day of rejoining, the employee will be warmly welcomed at the office, preferably with a planter and encouraging words. The ERG Head, ERG Member, or Nodal Officer will be present during this welcome. PNB said that this step is meant to make women employees feel valued and supported as they balance work and family life. All ERG heads, field offices, and head office divisions have been directed to implement this scheme in true spirit.

This initiative will not just help women return to work — it will help them return with dignity, confidence, and emotional strength.

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Good News for this PSU Bank Employees! Bank officially declares to absorb Tax on Perquisites

Punjab National Bank (PNB) has finally declared to absorb 100% Tax on Perquisites. PNB has released an official circular regarding the same. Earlier, a few weeks ago, PNB MD&CEO, in a meeting, had announced the decision of the bank to absorb 100% Tax on Perquisites. Earlier, PNB was paying only 50% Tax on Perquisites, and employees had to pay 50% Tax.

Perquisites are benefits given to bank employees, such as interest-free loans or loans at very low interest rates. Bank employees receive car loans and other loans at lower rates compared to the general public. The court has now ordered banks to apply tax on these perquisites. This was one of the major benefits for bank employees, but after the court’s order, this advantage will no longer remain as beneficial.

Now, PNB will bear 100% of the TDS liability on perquisite value of interest free loans & loans at concessional rate of interest for FY 2025-2026. But this is not permanent. The decision on continuation or modification of this relief in future years shall be reviewed depending on the Bank’s operating profit and overall financial position.

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Punjab National Bank(PNB) Q2 net profit rises 14% YoY

On October 18, the state-owned lender Punjab National Bank said that its net profit for the second quarter of the current fiscal year increased by 14% year over year to Rs 4,904 crore. 

 On a year-over-year basis, operating profit grew by 5.5 and 6.5 percent for Q2FY26 and HY1FY26, respectively, to Rs 7,227 crore and Rs 14,308 crore. 

 For H1FY26, net interest income was Rs 21,047 crore, representing a 0.26 percent YoY increase. The total income for Q2FY26 was Rs 36,214 crore, and for H1FY26, it was Rs 73,445 crore, indicating YoY growths of 5.1 and 10.3 percent, respectively.

At Rs 31,872 crore, total interest income for the second quarter increased 6.7% over the previous year. On a year-over-year basis, total interest expenses for Q2FY26 were Rs 21,403 crore, while for H1FY26 they were Rs 42,789 crore, up 10.6 and 14.3 percent, respectively. 

 From 4.48 percent on September 30, 2024, to 3.45 percent on September 30, 2025, the GNPA ratio increased by 103 basis points on a year-over-year basis. From 0.46 percent on September 30, 2024, to 0.36 percent on September 30, 2025, the NNPA ratio increased by 10 basis points on a year-over-year basis. Gross Non-Performing Assets decreased from Rs 47,582 crore on September 30, 2024, to Rs 40,343 crore on September 30, 2025, a decrease of Rs 7,239 crore.

From Rs 4,674 crore on September 30, 2024, to Rs 4,026 crore on September 30, 2025, Net Non-Performing Assets decreased by Rs 648 crore. Current deposits rose to Rs 74,215 crore, representing a YoY gain of 9.0 percent, while savings deposits rose to Rs 5,08,964 crore, representing a YoY growth of 4.2 percent. 

 CASA Deposits grew by 4.7 percent year over year to Rs 5,83,178 crore. CASA As of September 30, 2025, the bank's share is 37.29 percent, which represents a 30 basis point increase from June 30, 2025. As of September 30, 2025, total term deposits have grown 14.7% year over year to Rs 10,33,902 crore.

Total Retail credit increased by 8.8 percent YoY to Rs 2,72,210 crore as on September 30, 2025. The bank grew under Retail Advances excluding IBPC recording a YoY growth of 18.1 percent.

Within Retail Advances excluding IBPC: Housing Loan grew by 12.9 percent YoY to Rs 1,24,099 crore, and Vehicle loan posted a growth of 30.9 percent YoY to reach Rs 29,512 crore.

Agriculture advances grew by 13.0 percent on YoY basis to Rs 1,83,987 crore and MSME advances increased YoY by 18.6 percent to Rs 1,79,220 crore.

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Officers Association provides suggestions to MD&CEO on how to make Bank a better bank to work with

In a letter to the MD and CEO of Punjab National Bank, the All India Punjab National Bank Officers' Federation offered crucial suggestions for enhancing the bank's working environment.

Suggestions to improve work environment in Bank

1. Office / Branch timing – Most of the bigger branches are closed after 6 PM, it goes as late as 8 PM. Most of the Admin offices are closed after 7 PM. There should be a directive from HO to ZO and CO to ensure that all branches and admin offices are closed by 6 PM. Only adequately rest employees can deliver good and efficient service the next day and as all of us know banking is a service industry where quality service matters the most.
2. Meetings both virtual and in person are dragged up to late hours in the evening even it goes up to night and this is having adverse effects. All such meetings either virtual or in person should end by 6 PM and there are too many virtual meetings happening every day from HO, ZO and CO, such meetings should be minimized.
3. Any virtual meeting in business hours should be avoided.
4. There should be a complete ban on illegal day end checks by CO on branches.
5. Holiday working should be avoided.
6. All ZO and CO authorities should be directed not to abuse, give threat and humiliate employees working under them, every day we are getting complaints of misbehavior from controlling office officials.
7. Targets given to branches and verticals should be realistic and in line with industry trends and our corporate guidelines. If today banking industry is growing at the rate of 10 pc then our targets should be around that only max plus 2 pc above industry trends.
8. Complete ban on window dressing of business.
9. Controlling offices should trust branch officials and their interference in day-to-day banking should be bare minimum and it should be more of hand holding.
10. There are too many campaigns every day. We should move away from campaign driven banking to self-motivated banking by branch officials.
11. There should be one month gap between every outreach program.
12. MD and CEO should do only quarterly review of business. Monthly review should be EDs domain.
13. No of employees in branches / vertical should be increased and that of Admin offices should be rationalized.
14. We need to recruit more and more clerical staff to manage our counter services better.
15. We need to invest more on capabilities building of our workforce through training (offline mode).
16. Number of products should be rationalized.
17. We have too many portals no should be reduced and rationalized.
18. Our bank other income is on lower side in comparison to peer banks. We need to analyze the reasons and fix this issue on priority basis.
19. Our operating profit is also on lower side we need to do brainstorming to improve our profitability.
20. We need to create a sense of belongingness and ownership among our employees towards our bank.

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Punjab National Bank(PNB) Q1 PAT falls 48% YoY

State-owned Punjab National Bank on Wednesday reported a standalone net profit of Rs 1,675 crore for the quarter ended June 2025, marking a 48% year-on-year (YoY) decline from Rs 3,251.5 crore in the first quarter of FY25.

Total income for the June quarter rose 15.7% YoY to Rs 37,232 crore, up from Rs 32,166 crore a year earlier.

Net interest income (NII), however, remained largely flat, increasing by just 1% year-on-year to Rs 10,578 crore from Rs 10,476 crore in the year-ago period.

The sharp fall in profit was driven by a one-time tax expense of Rs 5,083.3 crore, compared with Rs 2,017 crore in the corresponding quarter of the previous year.

On a consolidated basis, the lender posted a net profit of Rs 1,832 crore for the first quarter, down 52% from Rs 3,716 crore a year earlier.

Asset quality improved modestly on a sequential basis. Gross non-performing assets stood at 3.78% at the end of June, down from 3.95% in March. Net NPAs eased to 0.38% from 0.4%.

The bank reported sequential and annual improvements in asset quality. Gross non-performing assets (GNPA) fell to Rs 42,673 crore as of June 2025, a decline of Rs 8,590 crore from Rs 51,263 crore a year earlier.

The gross NPA ratio improved to 3.78%, down from 3.95% in March and 5.73% in June 2024. Net non-performing assets (NNPA) also declined to Rs 4,132 crore from Rs 5,930 crore in the year-ago quarter, with the NNPA ratio improving to 0.38% from 0.60%.

Total CASA (current and savings account) deposits stood at Rs 5,68,638 crore, reflecting a year-on-year increase of 3.6%. The CASA ratio stood at 36.99% at the end of the June quarter.

On the advances front, retail credit rose 11.8% year-on-year to Rs 2,62,219 crore. The bank's core retail lending segment posted stronger growth, rising 17.7% from the year-ago period. Agriculture loans grew by 6.2% to Rs 1,78,885 crore, while MSME advances surged 18.6% year-on-year to Rs 1,69,426 crore.

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In Loan Fraud Case, Female Branch manager of PSU Bank suspended in Uttar Pradesh

At the Punjab National Bank (PNB) branch in the Shernagar region, a significant fraud case has been discovered. A female bank manager assigned to the branch has been charged with defrauding the bank by abusing her position and using fictitious documentation to obtain a Rs 40 lakh home loan. 

 An internal investigation was started by the bank management as soon as the issue was discovered. The accused bank officer was immediately suspended from her position after it was confirmed that fraud had definitely occurred. 

 Additionally, the bank has accused her of fraud and breach of trust in a First Information Report (FIR) that was submitted to the police station. Police are currently pursuing legal action against her.

Shivansh Verma, the son of Shivkumar Verma, the manager of the same PNB Shernagar branch, filed a complaint. He complained about the old manager's financial theft at the New Mandi Kotwali police station. 

 His complaint states that from July 17, 2021, to May 2, 2023, Amrita Singh, the wife of Lokendra Singh and a native of Rampur village in the Kanpur Nagar area, served as the Branch Manager at PNB Shernagar. She currently resides in Gokul City, Muzaffarnagar, with her family.

How the Fraud Happened

Amrita Singh requested for a house loan from her own branch when she was the branch manager in order to purchase a plot in Dream City, a housing colony being built in Muzaffarnagar. She stated that the purpose of the loan was to purchase land and construct a home on it. 

 

A Rs 40 lakh home loan was authorized by the bank and credited to her personal account. Amrita Singh did purchase the land, but despite the passage of time, no construction has begun on the property. Additionally, it was discovered that she failed to provide crucial paperwork needed for the property's mortgage, which is a prerequisite for obtaining a house loan.

She obtained the entire sum of Rs 40 lakh by abusing her powerful position within the bank and skipping the required procedures. Amrita Singh did not begin construction or adhere to the bank's loan requirements despite multiple reminders from the bank. 

 The bank suspended her after an internal investigation determined that fraud had taken place. The bank subsequently filed an official complaint with the police.

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Bank Association asks Officers to leave Branch by 6 PM

 

All members of the All India Punjab National Bank Officers' Federation (AIPNBOF) are required to leave their offices or branches by 6 PM. The general secretary of the AIPNBOF has requested that PNB staff only work eight hours a day. 

Options for loans The federation has reaffirmed the "Kewal 8 Ghante Kaam Ke" work guideline, which states that workers shouldn't be expected to work past their assigned shifts. 

 The general secretary of the AIPNBOF, Krishna Kumar, stated, "Comrades are asked to promptly bring the matter to my attention if any day-end check or official instruction is placed by circle authorities to work beyond this time."

The federation has made this decision in order to safeguard officers from undue work-related stress and to maintain a positive work-life balance. A Bank of Baroda chief manager recently killed himself as a result of intense work-related stress.

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Punjab National Bank(PNB) Rejecting TA Bills of Officers for using Own Car without Prior Permission

TA Bills of officers who use their own automobiles for travel without prior authority approval are being rejected by Punjab National Bank (PNB). According to the existing procedure, officials must first obtain approval from the Circle Office before they are allowed to drive their own vehicle, and only then can their TA bill be approved. Even if officers travel for urgent official business, this requirement still holds true. 

AIPNBOA has now vehemently opposed it. The All India PNB Officers' Association (AIPNBOA) has strongly urged the Punjab National Bank's (PNB) top management to immediately revoke this policy. Citing the policy's detrimental effects on officer morale and efficiency, the association has called it "demotivating" and "impractical."

AIPNBOA has now vehemently opposed it. The All India PNB Officers' Association (AIPNBOA) has strongly urged the Punjab National Bank's (PNB) top management to immediately revoke this policy. Citing the policy's detrimental effects on officer morale and efficiency, the association has called it "demotivating" and "impractical." 

 In a letter to PNB's MD and CEO, the AIPNBOA General Secretary requested that he investigate the matter. The problem has gained attention after the Staff Welfare and Compensation Cell (SWCC) allegedly denied a number of travel allowance (TA) requests, stating that prior authorization from authorities was not obtained.

The association highlighted that officers frequently need to travel at short notice for a wide range of duties, including:

Stock verification

Loan sanction and follow-up visits

End-use verification of loans

Security assessments

Field verification of borrower and customer addresses

Locker rent recovery

Legal and recovery work

Customer outreach and financial awareness programs

Business development and loan recovery drives

AIPNBOA claims that officers are not being reimbursed for official travel in their personal cars just because they did not get prior consent, which is frequently impractical in real-world scenarios. Field officers have reportedly been frustrated and dissatisfied as a result of these TA bills being rejected. 

 These duties cannot wait for official approvals, particularly in circumstances that are urgent or time-sensitive. Even in metropolitan and semi-urban areas, the group noted, personal vehicles are the only dependable means of timely transportation because public transportation is either inaccessible or inappropriate.

The letter also highlighted problems that branch heads and senior officials experience since, according to the current regulations, they have to get permission from the Circle Head before they can drive in their own car for official business. Due to his hectic schedule, Circle Head might not be able to provide approval right away, which causes delays and obstacles in the process. 

 The group also voiced worries that the general culture these policies foster shows a "lack of trust" in cops. According to the letter, "it is as if every officer is considered a thief until proven otherwise." This is detrimental to the working atmosphere in addition to being discouraging, especially for junior officers who are working under pressure in the field.

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Home Loan Fraud in Bank, Builder sold same Flat to multiple People

 In a noteworthy development, on July 4, 2025, Harsh Sharma was taken into custody by the Central Bureau of Investigation (CBI) in relation to a housing loan fraud case that began on August 2, 2017. Since the case was initially filed, Harsh Sharma had not participated in the investigation and had been evading capture for eight years. In a protracted investigation, his arrest represents a significant advancement.

The CBI claims that Harsh Sharma and the construction company Shree Balaji Hitech Construction engaged in a criminal conspiracy. His personal information, including his KYC details, was exploited to fabricate home loan applications. He was fictitiously represented by the builder as the buyer of an apartment that never actually changed hands.

The identical apartment was purportedly sold to several phony purchasers in order to defraud Punjab National Bank of loan payments. Through fabricated documentation and fictitious transactions, this fraudulent behavior enabled the builder to unlawfully receive substantial quantities of money from the bank.

On March 19, 2024, the CBI submitted a charge sheet outlining the accused's role before the Special CBI Court in Ghaziabad. The court had issued a non-bailable warrant against Harsh Sharma because he was evading capture and refusing to cooperate with the inquiry. On the morning of July 4, 2025, the CBI team made the last arrest after persistently trying to track him down.

Harsh Sharma was brought before the Special Judicial Magistrate (CBI) in Ghaziabad after his arrest. He is currently being held in judicial detention until July 15, 2025, under the court's ruling. The CBI has said that the matter is still being investigated and that additional information may be revealed as it develops.

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PNB Employees Win Big! No implementation of a QR code-based employee feedback system

Employees of Punjab National Bank have some exciting news. According to the sources, there will be no implementation of the employee feedback system based on QR codes. The All India Punjab National Bank Officers' Association (AIPNBOA) requests have finally been complied with by the MD and CEO of Punjab National Bank.

The MD and CEO of Punjab National Bank met with Shri. Dilip Saha, the general secretary of AIPNBOA, and they discussed a number of topics.

In letters dated April 21, 2025, June 9, 2025, and June 19, 2025, the MD and CEO addressed our concerns and ideas about the use of the AAGMAN App and QR code-based customer feedback for attendance marking.

The AAGMAN app and QR code were on the agenda for the meeting on May 13, 2025.  AIPNBOA disagreed with the policy based on QR codes.  The association expressed concerns about the AAGMAN app, and management responded that the program does not trace an employee's whereabouts and that the location is only accessed when logging in to indicate attendance. Logins within the specified area will be accepted as legitimate and will not be questioned in the future.

 Members were informed by AIPNBOA that they could utilize the PNB AAGMAN app based on this written assurance.  The management did concur, though, that using biometrics as an alternate method of recording attendance is equally legitimate.

 On June 26, 2025, the management called the AIPNBOA GS once more in response to the previous meeting on May 13, 2025.Despite the lack of a specific agenda, CGM, GM-HRDD, GM-HRMD, GM-HR, and DGM-HR were present for extensive and fruitful conversations.

 Our adamant opposition to the deployment of the QR code-based customer feedback system on an officer-by-office basis was one of the main points brought up.

 AIPNBOA reaffirmed our unwavering position that, in line with the Bank's previous policy, customer service feedback should still be gathered at the branch (SOL) level.  Feedback systems that target specific officers are intolerable and bad for morale and teamwork.

AIPNBOA raised several issues such as:

• Centralisation of key verticals, especially the shifting of ZRMCs to CRCs and the proposed reduction and relocation of RCCs to only five centres — a move we believe will negatively impact operational efficiency and officer convenience.
• Unreasonable demands, such as seeking Balance Confirmation letters on a yearly basis (instead of the existing 3-year cycle) and the compulsion to renew CC accounts within 15 days, despite RBI’s policy allowing 180 days for review and renewal. Such practices are creating an excessive workload at branches and adversely affecting business growth.
• Pressure from CHs/ZMs on officers to use the Aagman App, even when they are already marking attendance through the biometric system, despite both options being permissible under the existing policy.
• Inadequate DIEM reimbursements for hotel stays, arbitrary conditions for two-wheeler travel approvals and documentation, non-reimbursement of actual flight seat costs, long-pending lease rent issues in locations like Panchkula and Mohali, among others.
• Recruitment on linguistic basis to overcome the shortage of manpower in many circles which are difficult as well as deficit circles. This will help especially our technical officers such as Agriculture officers, Marketing officers and IT officers, who are presently working in different parts of the country to go back to their home circle on request transfers.
• The issue of payment of Special Concession/ incentives to Officers working in Kashmir Valley – Revision of rates as revised by DOPT vide their latest communication was also discussed and we are hopeful the same will be implemented shortly.

Following this meeting, AIPNBOA GS was invited for a one-on-one interaction with our MD & CEO, which lasted for approximately 80 minutes. All of the above matters were raised in detail during this discussion.

The MD & CEO responded positively and also acknowledged the concerns and assured that necessary corrective actions would be taken. Significantly, the request to retain the earlier policy of collecting customer feedback at the branch level (SOL) and not on individual officers via QR codes has been accepted by the MD & CEO.

Additionally, it was assured that no new verticals, mergers, or centralisation initiatives will be implemented without prior consultation with our association, and certainly not during mid-academic year, so as to avoid disruption to officers and their families.

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Consumer Commission fined the branch manager of PSU Bank in ATM fraud case

The District Consumer Dispute Redressal Commission in Shamli has fined the branch manager of Punjab National Bank (PNB), Gadhipukhta a total of ₹55,153 in a case involving an unlawful withdrawal of ₹10,000.

Actual Case

A man named Rampal Singh, who lives in Rajhad village, filed a complaint on October 3, 2018 against two banks. (1)PNB Gadhipukhta Branch (2)ICICI Bank, Shamli Branch

He claimed to have a PNB Gadhipukhta savings account. He took out ₹10,000 from an ICICI Bank ATM in Shamli on July 23, 2018. He then had ₹2,062.59 remaining in his account. However, on July 24, 2018, he received an SMS warning stating that a further ₹10,000 had been taken out of his account while he was at home with his ATM card. He was perplexed by this and called his bank right away. He was instructed by the bank employees to make a complaint by calling the toll-free number. He claimed to have done so on August 3, 2018, but he never heard back. Later, on August 27, 2018, he even mailed a legal notice.

Meanwhile, on August 29, 2018, he received ₹16,044 in his account as a sugarcane payment. However, the bank only deposited ₹7,953 into his account after deducting ₹7,937 in costs and adjusting ₹153 (overdraft). When Rampal Singh visited the Shamli branch of ICICI Bank to view the CCTV footage, he was instructed to return in a week. The problem persisted even after multiple visits to the branch. He made a formal request to see the video on September 20, 2018, but once more, nothing happened.

Consumer Commission Decision

The Commission, which was chaired by Hemant Kumar Gupta and included members Amarjit Kaur and Abhinav Agarwal, heard the case and decided in favor of Rampal Singh. 

They issued the following directives: 

The withdrawn sum of ₹10,153 must be given back to Rampal Singh together with 12% simple interest. 

He will receive ₹20,000 for his financial, emotional, and physical suffering. ₹5,000 will be used to cover legal costs. 

For unfair practices and poor service, the bank was also fined ₹20,000, which will be paid to the government treasury rather than the complainant. 

The case describes how a customer lost money as a result of an unauthorized ATM withdrawal. The consumer court intervened and punished the bank for its carelessness after the bank failed to address the customer's numerous complaints.

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PSU Bank is designated by the Ministry of Finance as the official liquidator for thirty-two bank failures

Punjab National Bank(PNB) is designated by the Ministry of Finance as the official liquidator for thirty-two bank failures. The central government has designated the Punjab National Bank (PNB) as the designated liquidator for thirty-two bankrupt institutions. According to the Ministry of Finance's official notification dated June 3, 2025, which was issued in accordance with Section 39 of the Banking Regulation Act, 1949 (10 of 1949), the Central Government is stating that Punjab National Bank is qualified to serve as the official liquidator in the following banking companies' winding-up proceedings before the Calcutta High Court.

The List of banks is as follows:

1. Associated Bank of Tripura

2. Bank of Calcutta Ltd.

3. Beleghata Bank Ltd.

4. Bengal Bank Ltd.

5. Berhampore Bank Ltd.

6. Bishnupur Bank Ltd.

7. Calcutta Commercial Bank Ltd.

8. Calcutta Industrial Bank Ltd.

9. Calcutta National Bank Ltd.

10. Central Calcutta Bank Ltd.

11. Comrade Bank Ltd.

12. East Bengal Commercial Bank Ltd.

13. Eastern Traders Bank Ltd.

14. Economic Bank Ltd.

15. Girish Bank Ltd.

16. Hazradi Bank Ltd.

17. Kuver Bank Ltd.

18. Lakshmi Industrial Bank Ltd.

19. Mercantile Exchange Bank Ltd.

20. Nath Bank Ltd.

21. National Economic Bank Ltd.

22. Noakhali Union Bank Ltd.

23. Northern Bank Ltd.

24. Pacific Bank Ltd.

25. People’s Credit Bank Ltd.

26. Pioneer Bank Ltd.

27. Pioneer Commercial Bank Ltd.

28. Sonar Bangla Bank Ltd.

29. Sree Bank Ltd.

30. Sterling Bank Ltd.

31. Subarban Bank Ltd.

32. Tripura Modern Bank Ltd.

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Punjab National Bank(PNB) Q4 Net profit surges 52% YoY

With a net profit that increased 52% year over year (YoY) to Rs 4,567 crore from Rs 3,010 crore in Q4FY24, state-owned Punjab National Bank (PNB) announced a solid March quarter. Better asset quality and more interest revenue helped to sustain this strong growth. 

 Healthy rise in net interest income (NII) and non-interest income drove the 13.4% YoY increase in total income for Q4FY25, which came to Rs 36,705 crore. A consistent increase in lending activity was reflected in Net Interest Income (NII), which increased 4% YoY to Rs 10,757 crore. Additionally, non-interest income increased by 11% to Rs 4,716 crore.

On the operational front, PNB’s operating profit for Q4FY25 was Rs 6,776 crore, up 6% YoY, as the bank kept a check on operating expenses, which rose by only 6.1% YoY to Rs 8,697 crore.

PNB’s asset quality saw a marked improvement, with the gross non-performing assets (GNPA) ratio declining to 3.95% as of March 2025, compared to 5.73% a year ago. Net NPA (NNPA) also fell to 0.4% from 0.73%.

The bank’s provision coverage ratio (PCR), including technical write-offs, improved to 96.82%, up from 95.39% in the previous year.

For the full year FY25, PNB posted a net profit of Rs 16,630 crore, up 102% YoY. Total deposits grew 14.38% YoY to Rs 15.67 lakh crore, while global advances rose 13.56% to Rs 11.17 lakh crore.

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Branch Manager Suspended for raising voice against Leave Denial

At Punjab National Bank in New Delhi, a startling instance has surfaced. According to accounts, a branch manager was suspended for speaking out against the higher authority's decision to deny leave. 

The branch manager has submitted one day leave which was declined by the higher authority. The branch manager put this on his WhatsApp status – he wrote “Single Day Casual Leave is denied by Competent Authority. Why this kolaveri di?”

 To his astonishment, however, the bank administration promptly sent him an explanation letter. The branch manager allegedly broke the bank's social media policy, according to the management. According to the letter, bank workers should refrain from criticizing the bank's management and from participating in any social media groups that do so. The branch manager has five days to provide an explanation.

The branch manager responded that since the content was not offensive or defamatory and didn't include any private information, he hadn't broken the bank's social media policy. It was merely a private statement of concern about issues pertaining to corporate openness and employee welfare. He asserted that every Indian citizen has the inherent right to constructive criticism and peaceful expression.The branch manager has now being suspended and the case is going on.

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