The biggest PSU bank in India, with a large net profit facing peons shortage in its branches

 

Peons have a crucial role in every government agency.  They are responsible for much more than just carrying files, unlike what many people believe.  Peons assist in managing daily paperwork, sending out letters and documents, and maintaining the department's efficiency.  Even minor administrative duties may be postponed in their absence.

 Let's now discuss banks, with a focus on public sector banks.  Peons are an essential component of branch operations here as well.  The fact that peons in banks manage crucial responsibilities pertaining to financial records may surprise you.  According to Reserve Bank of India (RBI) regulations, each financial transaction in a bank creates a voucher or document that must be kept up to date and preserved for a minimum of ten years.

These coupons are quite significant.  The bank is required to disclose the relevant papers in the event that a customer files a complaint or a case is taken to court.  These files are managed by the peons, who also make sure they are well-organized and secure.  How will these crucial documents be handled, then, if peons are not available?

 Remarkably, nobody is discussing the lack of peons, despite the fact that the lack of bank officials and clerks is a hot topic.  A shortage of peons is causing problems for numerous bank offices throughout the nation.  Basic tasks like moving internal documents, cleaning, and handling physical vouchers suffer greatly in their absence.

One of India’s largest public sector banks, Punjab National Bank (PNB), is currently facing a serious staff shortage. The issue is not just about officers and clerks—even peon posts are vacant. Despite the growing workload and the importance of maintaining records, banks are not recruiting peons.

In the quarter that ended in March 2025, Punjab National Bank's net profit climbed 49.28% to Rs 4989.29 crore.  PNB declared a net profit of Rs 18480.29 crore for the entire year.  This is a substantial profit, and the bank can simply expand its workforce to enhance customer service.

• Will it be the branch manager or officer, who already has multiple responsibilities?
• Or should the senior management be held accountable for not hiring enough support staff?

 Numerous public sector bank branches, including PNB, are reportedly operating without Peons.  Branches have employed private contractors to perform Peon's duties on a daily or monthly basis.  The key query, though, is whether financial work can be trusted to a private individual.  Why don't banks hire Peons?

Bank employees’ unions should raise their voice and demand immediate recruitment of peons. Ignoring the shortage now may lead to bigger problems in the future, especially when legal or regulatory bodies ask for documents that the banks fail to produce.

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Salary chart of Substaff,Clerical Staff and Officers after 12th Bipartite Settlement (Tentative)

In the recent concluded 12th BPS settlement between IBA and Bankers Union, it is decided to have 3.00% load factor on basic pay. The overall hike will be 17%.

Load factor is the actual hike in the basic pay other than merger of Dearness allowances. The proposed merger of DA is considered as 44.24%. The load factor is calculated on Merged Basic Pay with 3.00% load.

Substaff:-

Officers:-

Clerical Staff:-

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Duties of subordinate staff in Bank

In addition to the duties of the sub ordinate staff cadre they will be required to perform the following duties :

DUTIES OF CASH PEON:

1. To take money orders, to buy stamps etc., which involves carrying of cash not exceeding Rs.5000/- and to carry insured letters etc. to post office;

2. to Stitch currency note bundles;

3. to stitch and seal parcels and packets containing currency notes;

4. to transit cash from the bank to an office outside or vice versa, if unaccompanied by a watchmen/Armed Guard.

DUTIES OF DAFTARY :

1. Obtaining acceptance of bills of exchange, hundies etc., drawn on local parties or banks and /or collecting payments thereof.

2. Collecting payments for cheques or postal order etc., from banks or post office counters. They may also required to collect cash not exceeding Rs. 5,000/- at a time against various instruments.

3. Simple binding of books and registers;

4. Press-copying;

5. Filing independently letters and other papers in respective files as per indications marked thereon;

6. Assisting in issuing stationery;

7. Stacking under guidance, old records in orderly manner and assisting in giving them out when required; and

8. Undertaking the whole process of sorting, arranging; numbering, tallying the total number of and stitching the vouchers.

DUTIES OF HEAD PEON :

Required to assist in supervision of various matters pertaining to subordinate staff like:

1. Cleanliness of the office premises;

2. Cleanliness of the uniforms;

3. Leave arrangements;

4. Arrangements for safe-keeping of keys; and

5. Distribution of duties amongst the subordinate staff.

LIFTMEN:

Required to operate the lifts on regular assignment.

WATCHMEN:

Other than "Armed Guards" who are required to perform watch and ward duties, i.e. to watch or look after the premises or a department for the purpose of its safety, security and guard against infiltration and removal of the bank's property by any unauthorized persons AND/OR to watch and guard as above, the movement of cash from one place to another inside the bank premises or outside, where an armed guard is not employed at the Branch/Office.

ARMED GUARDS:

Required to perform watch and ward duties i.e. to watch or look after the premises or department for the purpose of its safety, security and guard against attack or assault or infiltration and against removal of the Bank's property by any unauthorized persons AND/OR to watch and guard as above the movement of cash from one place to another whether inside or outside the Bank, for which purpose they are required by the Bank to carry

any of the following weapons:-

(i) Gun, Pistol or any other fire arm; or

(ii) Dagger, sword, khukri, or spear; or

(iii) Any other licensed weapon.

Note:

'Retainer' : Peon (other than watchmen) whose names are registered in the Bank's licence as 'Retainers' will, when they perform "Armed Guard" duties, be entitled to special pay for "Armed Guards" pro-rate.

BILL COLLECTORS:

1. Obtaining acceptance of bills of exchange, hundies etc. drawn on local parties or banks and/or collecting payments thereof:

2. Collecting payments for cheques or postal orders, etc. from banks or post office counters;

3. They may also be required to collect cash not exceeding Rs.4000/- at a time against various instruments.

AIR-CONDITIONING PLANT HELPERS:

Persons who under the supervision of the technician attend to routine maintenance of and minor repairs to Air conditioning plants.

ELECTRICIANS:

Their work involves carrying out semi-skilled electrical work like routine maintenance of electrical equipment, effecting minor repairs to electrical fixtures and applications.

DRIVERS:

Required to drive, maintain and effect minor repairs (not requiring a technician's skill) to motor cars, motor vans, station wagons, scooters, motor cycles or other motor vehicles.

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Bank of Maharashtra Recruitment for 450 Sub Staff Posts 2017

Bank of Maharashtra has published Advertisement for below mentioned Posts 2017. Other details like age limit, educational qualification, selection process, application fee and how to apply are given below.

                                 

Posts:

Name of the Post	Total Vacancies	Age Limit	Pay Scale
Part Time Sub Staff on 1/3rd Scale Wages	450	18 to 33 Years	Basic from Rs. 3186.67 (i.e. 1/3rd of Rs. 9560) to Rs. 6181.67 (i.e. 1/3rd of Rs. 18545 + admissible allowances).

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