How ATM card related frauds are happening, Know Do's & Don't for such transactions


In all ATM transactions we opt for printed slip (most of us including customer) throw the printed slip in dustbin without tearing off or destroyed properly. All these slip have last digits of ATM card as well as account Number and balance of account. When the fraudsters disclose account balance,  we get confidence in the caller without suspicion. Sol ID mentioned in the slip confirm branch name.

Any person having little smartness can find branch Name with the help of sol ID. In all POS transactions only last four digit is printed on slip for customer convenience. If the caller is having all the details than why he or she wants OTP number and why we have to trust ? OTP number should not be disclosed to any one at any cost. RBI gives advertisement every day on TV advising not to share card number, password,OTP etc with any one.


Bank has referred few number of callers to be blocked by the telecom service providers with the help of cyber crime branch of Mumbai police. But blocking few numbers can not resolve the problem.

We all are happy to share our personal details on social media like Facebook, whatsapp, twitter etc. We also download lots of apps and allow the apps to access our address book, messages , camera, photos etc. Even we allow the apps knowingly or unknowingly to reset or change the mobile settings, which starts sending all the personal details to the criminals or fraudsters.

We happily provide details to the shopping mall to win surprise gift through lucky draw which includes our mobile number as well as email address. We provide correct date of birth on social media and forward sms at the request of fraudsters which enables them to clone the sim also. We search branch number on google map instead of Banks website which is like inviting the fraudsters at home.


Some times customer writes complete account number and card number on social media specially on Face Book page. In case of sim clone the fraudsters get account balance and wins the customer confidence.

Never share any information to any caller (known + unknown) regarding your ATM CARD and / or account details.
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